Shipping policy
VELORA SHIPPING POLICY
Last updated: 29 August 2026
ORDER PROCESSING
Orders are normally released to our fulfilment partner within 12–24 hours after payment is confirmed. Allow 1–2 business days where payment, address or first-order verification is required, or during peak periods. Business days exclude weekends and public holidays.
SUPPORTED DESTINATIONS AND SHIPPING CHARGES
Velora currently ships the four listed Tradelle products to the following launch destinations. Charges are shown in USD and are based on the highest verified supplier shipping cost among the current products:
United States — $12.99
Hong Kong SAR — $6.99
Singapore and United Kingdom — $8.99
Ireland — $9.99
Australia, Japan, Poland, Portugal, South Korea and Sweden — $10.99
Denmark, Germany, Spain and United Arab Emirates — $11.99
Belgium, Canada, Czechia and New Zealand — $12.99
Luxembourg and Switzerland — $13.99
Finland, Italy and Netherlands — $14.99
Austria and Norway — $15.99
France — $17.99
The exact shipping charge for an eligible address is confirmed at checkout. No Express service or automatic free-shipping threshold is currently offered.
DELIVERY ESTIMATES
Estimated total delivery times, including normal fulfilment processing, are:
Hong Kong SAR: 2–4 business days
Singapore: 3–12 business days
United Kingdom: 5–9 business days
Ireland: 6–12 business days
United States: 6–12 business days
Australia: 6–12 business days
Japan: 4–12 business days
Poland: 6–13 business days
Portugal: 6–12 business days
South Korea: 6–11 business days
Sweden: 6–12 business days
Denmark: 6–11 business days
Germany: 5–10 business days
Spain: 5–10 business days
United Arab Emirates: 8–16 business days
Belgium: 6–13 business days
Canada: 6–13 business days
Czechia: 7–13 business days
New Zealand: 4–10 business days
Luxembourg: 6–13 business days
Switzerland: 6–10 business days
Finland: 6–12 business days
Italy: 5–10 business days
Netherlands: 5–10 business days
Austria: 6–11 business days
Norway: 6–13 business days
France: 4–9 business days.
These are supplier and carrier estimates, not guarantees. Remote-area service, customs, carrier congestion, weather and peak periods can extend delivery.
TRACKING AND SEPARATE PARCELS
Tracking is sent through Shopify when the fulfilment partner provides it. The first carrier scan can take additional time to appear. Products in one order may travel in separate parcels.
CUSTOMS, DUTIES AND LOCAL REQUIREMENTS
Taxes or duties collected by Velora are shown at checkout. Where they are not collected, a destination authority or carrier may request payment, identification or tax information before delivery. Customers are responsible for lawful destination-country import requirements and charges not collected by Velora.
ADDRESS ACCURACY
Provide a complete, accurate delivery address. Email support@veloraeveryday.com immediately if a correction is needed. Changes cannot be guaranteed after fulfilment begins.
DELAYS, LOST OR DAMAGED PARCELS
If tracking has not updated for more than 30 days, or a parcel arrives damaged, contact us with the order number and supporting evidence. We will investigate and provide an appropriate remedy under our Return & Refund Policy and applicable law.
CONTACT
Velora
support@veloraeveryday.com
https://veloraeveryday.com